Our company’s objective is to provide world-class products and services to highly motivated and dedicated customers. If we are not meeting your high expectations, please see the cancellation and refund policy below.
To cancel a subscription, an email request must be submitted in writing to firstname.lastname@example.org stating your request to cancel and the name of the service you wish to cancel at least 48 hours before your scheduled rebill date. A cancellation pursuant to the above policy only ensures no future rebills as of the date of your cancellation request.
Monthly, quarterly (3 month), and annual subscriptions may be cancelled at any time. However, there are no refunds or prorated refunds for any services. All payments are non-refundable. The services will remain available for the billing period that was paid for prior to the cancellation request.
As previously stated, all payments are non-refundable. Any attempt to charge back a product or service with your merchant provider or bank voids any refund policy or promotional agreement due to the time and opportunity costs associated with dealing with the merchant processor.
Please work with us to resolve any issues or concerns you may have. You may contact us by emailing email@example.com.